Shipping costs are calculated automatically at checkout based on your destination.
The total shipping fee will always be clearly displayed before you complete your purchase — no hidden charges.

Once your order has been shipped, you will receive a confirmation email containing your tracking number. This allows you to follow your delivery every step of the way until it arrives.

While we do our best to deliver all orders within the estimated delivery time, delays may occasionally occur due to factors beyond our control, such as carrier delays, customs processing, or high shipping volumes.

If your order is taking longer than expected, please feel free to contact our support team. We’re always happy to assist and provide an update whenever possible.

Depending on your country of residence, customs duties, import taxes, or additional fees may apply once your order arrives. These charges are determined by local authorities and are the responsibility of the customer.

We recommend checking with your local customs office for more information before placing an order, as we have no control over these charges and cannot predict their amount.

Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your address after placing an order, please contact us as soon as possible so we can try to assist before the order is shipped.

14-Day Return Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.

To initiate a return, please contact us by email within this period. Our support team will provide you with further instructions on how to proceed.

Return Conditions

To be eligible for a return:

- The item must be unused and in its original condition

- All original packaging must be included

Please note that return shipping costs may apply unless the item is defective or incorrect.

Damaged or Incorrect Items

While rare, if your order arrives damaged or you receive the wrong item, please contact us as soon as possible by email.
Include a brief description and clear photos of the issue so we can assist you quickly and find an appropriate solution.

Refund Processing

Once your returned item has been received and inspected, we will process your refund.
Refunds are issued to the original payment method and may take several business days to appear, depending on your payment provider.